Help Center

We offer a wide variety of personalized gifts, including apparel (t-shirts, hoodies, etc.), mugs, phone cases, home décor (canvas prints, pillows, etc.), and more! You can browse our collections to see the full range of products available for customization.

Most of our products can be personalized with names, initials, dates, special messages, and even photos! Each product page will detail the specific customization options available.

It's easy! Simply select the product you want, click "Personalize," and follow the on-screen instructions to add your text, images, and choose your preferred design. Our design tool is user-friendly and allows you to preview your creation before you order.

Absolutely! Our design tool provides a real-time preview of your personalized product. You can experiment with different options and make sure it looks perfect before placing your order.

We're always open to new ideas! Contact our customer support team at shop@kingdomkix.com, and we'll do our best to accommodate your request.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal. 1

Yes, your payment information is completely secure. We use industry-standard SSL encryption to protect your data during transmission.

Your card will be charged immediately upon placing your order.

We offer a "Love It Guarantee"! If your item arrives damaged or defective, simply contact us within 30 days of the delivery date, and we'll gladly provide a full refund or exchange.

Since each item is uniquely personalized, we cannot accept returns for items with incorrect personalization unless the error was on our end. Please double-check all details before placing your order.

Contact our customer support team at shop@kingdomkix.com with your order number and photos of the damage or defect. We'll provide you with a prepaid return shipping label and further instructions.

Once we receive your returned item, we'll process your refund or exchange within 3-5 business days.

If you received an incorrect item, please contact us immediately at shop@kingdomkix.com and we'll correct the error promptly.

Most orders arrive within 7-10 business days. This includes 3-4 business days for production and 4-6 business days for shipping.

At Kingdom Kix, we believe in creating something truly special, just for you. Every item is printed on demand, meaning we make it especially for you after you place your order. This reduces waste and allows for unique personalization.

While this process takes a little longer than shipping from a warehouse, most orders arrive within 7-10 business days. We promise it's worth the wait!

Here's how it works:

1. You place your order: Tell us what you want to create!
2. We print it: Your unique item is carefully crafted.
3. We ship it: Your order is packaged and sent directly to you.

This on-demand approach allows us to offer a wider variety of products and personalization options while being mindful of our environmental impact.

Thank you for your patience and understanding!

We currently ship to the US and Canada.

We offer a flat-rate shipping fee of $4.99 for all orders within the United States and Canada.

Yes, you'll receive a tracking number via email as soon as your order ships, so you can monitor its progress.

While we cannot guarantee delivery by a specific date, please contact us at shop@kingdomkix.com with your request, and we'll do our best to accommodate your needs.